Thai Le , MLO-918347

Loan Officer

P. 253.874.5420

C. 206.369.4019

34004 16th Avenue South Ste 100
Federal Way, WA 98003
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Thai joined Mortgage Master Service Corporation dba 1st Security Financial in 2012, after a prior career in insurance. He began as processor and loan officer assistant where he learned the ins and outs of a transaction “behind the scenes”. Thai’s experience in these areas provided valuable insight on guidelines spanning the gamut of loan types.

With a Major in Finance from University of Washington, Thai quickly found the mortgage industry to be a great fit for him. Not long after joining the company he became a licensed loan originator, where could better utilize his educational background. Thai is well versed in Conventional, FHA, VA, and USDA loans, while specializing in Home Advantage and State Bond loans.

Thai loves helping people meet their dream of homeownership as well as assisting with their financial goals through the benefit of a refinance. His believes in educating his clients so that they can make informed decisions with confidence as they go about the loan process. Thai is great about communication and is very responsive to his clients. He finds this essential to a smooth transaction.

Outside of work, Thai loves spending time with his family and fiancé. He enjoys watching the stock market, cross fit, and exploring new places through travel.

 

 

People Are Talking.

5 Stars

Andy H.

Thai was amazing and consistently on top of the questions I had. Mortgages are the biggest things that people deal with in life, and Thai made it very simple and easy. All of his set dates were exactly on point.
2016-05-25T12:08:10+00:00
Thai was amazing and consistently on top of the questions I had. Mortgages are the biggest things that people deal with in life, and Thai made it very simple and easy. All of his set dates were exactly on point.

Thomas F.

Everything went smooth and very fast. I am completely satisfied with my refi. Thank you.
2015-02-05T16:17:02+00:00
Everything went smooth and very fast. I am completely satisfied with my refi. Thank you.

Kyle T. -Yellow Pages

Thai was phenomenally helpful during my loan process. He was quick to answer questions and concerns of which I had many. He was able to offer guidance and support to me and my family during the stressful time of buying a new house.
2014-10-08T13:41:10+00:00
Thai was phenomenally helpful during my loan process. He was quick to answer questions and concerns of which I had many. He was able to offer guidance and support to me and my family during the stressful time of buying a new house.

Amy H. – Zillow

This was our second time using Thai and I have to say we will be forever grateful for the way our loan as well as our family needs were cared for from beginning to end. This time around we met months before even finding a home to figure out what needed to be done to my credit to be able to be on the loan with my husband. Every step of the way we were advised on what was going on and anytime and I mean anytime of the day I had a question it got answered. I'm happy to say we are not only in the house of our dreams but have new friends/family. Thank you Thai and Brian for everything and for helping us get a house we can grow into since we are now with toddler and a new baby on the way.
2016-04-08T11:01:05+00:00
This was our second time using Thai and I have to say we will be forever grateful for the way our loan as well as our family needs were cared for from beginning to end. This time around we met months before even finding a home to figure out what needed to be done to my credit to be able to be on the loan with my husband. Every step of the way we were advised on what was going on and anytime and I mean anytime of the day I had a question it got answered. I'm happy to say we are not only in the house of our dreams but have new friends/family. Thank you Thai and Brian for everything and for helping us get a house we can grow into since we are now with toddler and a new baby on the way.

Kailey H.

From the first steps, Tom and Thai were incredibly helpful. They took care of everything in a timely manner, were very professional and maintained constant contact throughout the entire process. I never had to wonder what was going on, because they made sure to call or email nearly every day. I felt like I was a priority, and that they were looking out for me. As a first time home buyer doing this on her own, that gave me a lot of confidence.
2016-11-10T12:42:40+00:00
From the first steps, Tom and Thai were incredibly helpful. They took care of everything in a timely manner, were very professional and maintained constant contact throughout the entire process. I never had to wonder what was going on, because they made sure to call or email nearly every day. I felt like I was a priority, and that they were looking out for me. As a first time home buyer doing this on her own, that gave me a lot of confidence.

James W.

Tom and Thai were very professional and very easy to understand just what we had to get for them in regarding documents.
2016-05-02T08:59:27+00:00
Tom and Thai were very professional and very easy to understand just what we had to get for them in regarding documents.

Debra W.

The whole loan process was so easy. You always let us know what step was next so we never had to ask what was going on. We pretty much could call you any time and you always answered our questions promptly and with a great attitude. We'd highly recommend! You've got the loan process down to a science!
2016-05-02T09:01:42+00:00
The whole loan process was so easy. You always let us know what step was next so we never had to ask what was going on. We pretty much could call you any time and you always answered our questions promptly and with a great attitude. We'd highly recommend! You've got the loan process down to a science!

William K.

You guys did a great Job!! Thanks so much to Tom and Thai and, of course you CEO, who took a personal interest in my loan application to make sure we could make this happen. After 30 years I finally got my wife the house of her dreams. I can't thank you enough.
2016-04-18T08:08:26+00:00
You guys did a great Job!! Thanks so much to Tom and Thai and, of course you CEO, who took a personal interest in my loan application to make sure we could make this happen. After 30 years I finally got my wife the house of her dreams. I can't thank you enough.

Terry B. -Zillow

Thai did a great job for me, kept me up to speed on what I needed and the priority of what was needed.

I know he was busy with clients but every time I dealt with him I felt like his only client!

Under promised and over served!!!
2016-05-19T08:15:24+00:00
Thai did a great job for me, kept me up to speed on what I needed and the priority of what was needed. I know he was busy with clients but every time I dealt with him I felt like his only client! Under promised and over served!!!

Albert A. -DexKnows

Tom Norris and Thai Le, were both extremely helpful and patient. Helping us through out the loan application process.
2014-10-14T15:09:36+00:00
Tom Norris and Thai Le, were both extremely helpful and patient. Helping us through out the loan application process.

Tam N.

As a first-time home buyer, the entire process can be overwhelming and quite scary at times, so I’m glad we were went to our friend Brian Nguyen at 1st Security Financial. Brian and Thai are true professionals. They are honest, good communicators, and genuinely care about us, which is what you should be looking for in any business relationship. They went above and beyond for us.
2014-11-04T16:31:47+00:00
As a first-time home buyer, the entire process can be overwhelming and quite scary at times, so I’m glad we were went to our friend Brian Nguyen at 1st Security Financial. Brian and Thai are true professionals. They are honest, good communicators, and genuinely care about us, which is what you should be looking for in any business relationship. They went above and beyond for us.

Carol W.

Tom Norris and Thai Le did a great job! Very pleased with their service. They were very patient and kind in answering questions and guiding through the process of the refinance. We recommend them highly.
2014-11-04T16:40:28+00:00
Tom Norris and Thai Le did a great job! Very pleased with their service. They were very patient and kind in answering questions and guiding through the process of the refinance. We recommend them highly.

Timothy H.

Thai provided a seamless process for refinancing our home. No surprises from Thai, he provided accurate info throughout the process and served as a great adviser. Strongly recommend Thai Le and Mortgage Master Service for any home purchase or refinance.
2016-12-05T11:32:32+00:00
Thai provided a seamless process for refinancing our home. No surprises from Thai, he provided accurate info throughout the process and served as a great adviser. Strongly recommend Thai Le and Mortgage Master Service for any home purchase or refinance.

Tien L.

Helpful and know what he is doing. He is a very nice person and respect other people when he talk on the phone. He willing to help with what he can and when he can. When he doing paper work he check over and over to make sure all the paper work is good. He go over the paper work with detail and explanation to customer over and over. He make sure the customer understand every single paper work that he sent to customer to sign for. He make sure the customer get better interest rate that bank can offer. i have been working with couple real estate professional before. All other real estate professional before were tried to do the loan as fast as they can and moved on with the next customer, they didn't care what is the best for their customer. Unlike Thai, he took his time and find the best way to fit his customer need and want. Thai Le had done the job more than what i expected from him and i very happy with that. Thank you again Zillow and Thai Le for helping me refinance my house with the best interested rate.
2015-11-18T13:12:51+00:00
Helpful and know what he is doing. He is a very nice person and respect other people when he talk on the phone. He willing to help with what he can and when he can. When he doing paper work he check over and over to make sure all the paper work is good. He go over the paper work with detail and explanation to customer over and over. He make sure the customer understand every single paper work that he sent to customer to sign for. He make sure the customer get better interest rate that bank can offer. i have been working with couple real estate professional before. All other real estate professional before were tried to do the loan as fast as they can and moved on with the next customer, they didn't care what is the best for their customer. Unlike Thai, he took his time and find the best way to fit his customer need and want. Thai Le had done the job more than what i expected from him and i very happy with that. Thank you again Zillow and Thai Le for helping me refinance my house with the best interested rate.

David & Tina H.

Tom & Thai (and others) worked hard to get our loan approved and we felt like they were with us every step of the way. They communicated well and kept us informed. Great Job!
2015-04-13T13:28:03+00:00
Tom & Thai (and others) worked hard to get our loan approved and we felt like they were with us every step of the way. They communicated well and kept us informed. Great Job!

Leah L.

I have only had the best experience with the Mortgage Masters group. We have refinanced with them before and just recently bought a home. With both experiences we have had nothing but A + customer service and the best of the best working with us making sure that we understand every step and have every question answered. Tom Norris and Thai Le are beyond exceptional with their knowledge base and customer service. Both would answer questions after business hours and always make sure that we felt good and understood every step of this very time consuming and stressful experience making it a very comfortable experience. I will refer anybody who is seeking these services to Mortgage Masters.
2017-02-21T12:49:20+00:00
I have only had the best experience with the Mortgage Masters group. We have refinanced with them before and just recently bought a home. With both experiences we have had nothing but A + customer service and the best of the best working with us making sure that we understand every step and have every question answered. Tom Norris and Thai Le are beyond exceptional with their knowledge base and customer service. Both would answer questions after business hours and always make sure that we felt good and understood every step of this very time consuming and stressful experience making it a very comfortable experience. I will refer anybody who is seeking these services to Mortgage Masters.

Nate M. -Redfin

Thai is the epitome of a trustworthy loan officer. I worked in the banking industry for years and Thai exceeded expectations. We will definitely be referring his business.
2016-08-23T09:19:25+00:00
Thai is the epitome of a trustworthy loan officer. I worked in the banking industry for years and Thai exceeded expectations. We will definitely be referring his business.

Vincent N.

I started this process a few months back, not knowing what direction I wanted to go with a refinance. Thai was great about spending time with me to weigh out the benefits and options of refinancning. After deciding what option was right for me, the process was simple and efficient. Everything finished up within a couple weeks and I'm very happy with the service and the process. I would highly recommend Thai Le and Mortgage master to anyone for their home loan needs
2016-08-01T10:38:29+00:00
I started this process a few months back, not knowing what direction I wanted to go with a refinance. Thai was great about spending time with me to weigh out the benefits and options of refinancning. After deciding what option was right for me, the process was simple and efficient. Everything finished up within a couple weeks and I'm very happy with the service and the process. I would highly recommend Thai Le and Mortgage master to anyone for their home loan needs

Seaward H.

Thai and Tom were helpful, informative, and responsive. I was able to get a same day response nearly every time I had a question and they were especially attentive to time sensitive issues. I am so glad we decided to go with Mortgage Master for our home loan. As a first time home buyer I was nervous when choosing a loan package, Tom helped me feel more confident about my decisions and answered all of my questions. I couldn't be happier with my rate or my new home!
2016-04-04T08:48:00+00:00
Thai and Tom were helpful, informative, and responsive. I was able to get a same day response nearly every time I had a question and they were especially attentive to time sensitive issues. I am so glad we decided to go with Mortgage Master for our home loan. As a first time home buyer I was nervous when choosing a loan package, Tom helped me feel more confident about my decisions and answered all of my questions. I couldn't be happier with my rate or my new home!

Calvin V.

This will be our second transaction with Thai Le and he has been wonderful to work with. He really goes beyond your expectations to explain the process and assures that the transaction goes smoothly. I would highly recommend using his services!
2015-07-01T16:21:16+00:00
This will be our second transaction with Thai Le and he has been wonderful to work with. He really goes beyond your expectations to explain the process and assures that the transaction goes smoothly. I would highly recommend using his services!

Claudia C.

Brian and his team continue to exceed my expectations for outstanding customer service for my clients. My clients always rave about their knowledge and how responsive and helpful they are!
2015-12-03T10:08:23+00:00
Brian and his team continue to exceed my expectations for outstanding customer service for my clients. My clients always rave about their knowledge and how responsive and helpful they are!

Kimsan S.

Thai was great in every aspect and very helpful through the entire home purchasing process. He is very knowledgeable and his response time to my questions were very fast which helped eased any concerns I had. He also helped provide loan options that accommodated our needs. This home purchasing process was an enjoyable one because of Thai. I would recommend him to my family and friends. It was great working with you Thai and I look forward to working with you again in the future.
2015-12-03T13:02:32+00:00
Thai was great in every aspect and very helpful through the entire home purchasing process. He is very knowledgeable and his response time to my questions were very fast which helped eased any concerns I had. He also helped provide loan options that accommodated our needs. This home purchasing process was an enjoyable one because of Thai. I would recommend him to my family and friends. It was great working with you Thai and I look forward to working with you again in the future.

Jan H.

I can't begin to express how great it was to work with Thai during the entire purchase process of my condo. The sale was somewhat of a roller coaster ride (as these things often are, I'm told--this was my first experience). Regardless of how trivial some of my questions seemed to even me, Thai was more than willing to explain the answers thoroughly. I honestly felt I could bring any concern that crossed my mind to his attention without being made to feel like I was being bothersome. Thai is knowledgeable, kind, easy-going and just plain nice to work with. I don't have any reservation in recommending his services to any who are in the market of purchasing/refinancing a new home. Great job!
2015-12-03T14:57:03+00:00
I can't begin to express how great it was to work with Thai during the entire purchase process of my condo. The sale was somewhat of a roller coaster ride (as these things often are, I'm told--this was my first experience). Regardless of how trivial some of my questions seemed to even me, Thai was more than willing to explain the answers thoroughly. I honestly felt I could bring any concern that crossed my mind to his attention without being made to feel like I was being bothersome. Thai is knowledgeable, kind, easy-going and just plain nice to work with. I don't have any reservation in recommending his services to any who are in the market of purchasing/refinancing a new home. Great job!

Filmer T.

Thai was amazing to work with. He was very responsive to our needs. He was quick with his responses and answered every question or concern we had. I would highly recommend Thai. It was an absolute pleasure working with him.
2016-10-03T09:26:06+00:00
Thai was amazing to work with. He was very responsive to our needs. He was quick with his responses and answered every question or concern we had. I would highly recommend Thai. It was an absolute pleasure working with him.

Carina T.

I had a great experience as a first time home buyer. Tom and Thai were always helpful and responsive with any questions I had. We managed to close early.
2016-12-27T10:56:18+00:00
I had a great experience as a first time home buyer. Tom and Thai were always helpful and responsive with any questions I had. We managed to close early.

Erik E.

I tried to refinance my loan before under Harp, and Harp2 before. Each time the broker could not find a lender to take the loan. Once Thai got involved, he was actually able to describe to me the reason lenders were not taking the loan. It had reduced PMI that no lender was required to take under HARP. Thai presented the options available to me, and left it up to me to decide. The professionalism, and willing to explain in detail the loan process every step of the way made this the best mortgage experience I have had. Thank You.
2017-01-03T10:20:07+00:00
I tried to refinance my loan before under Harp, and Harp2 before. Each time the broker could not find a lender to take the loan. Once Thai got involved, he was actually able to describe to me the reason lenders were not taking the loan. It had reduced PMI that no lender was required to take under HARP. Thai presented the options available to me, and left it up to me to decide. The professionalism, and willing to explain in detail the loan process every step of the way made this the best mortgage experience I have had. Thank You.

Razia C.

It was a pleasure working with Thai Le. He is very knowledgeable at what he does but what truly made our experience exceptional was the level of customer service we received from Thai. He is professional, courteous, friendly and great with follow through. We are extremely thankful for all his hard work and will definitely recommend him to family and friends.
2017-01-23T10:26:45+00:00
It was a pleasure working with Thai Le. He is very knowledgeable at what he does but what truly made our experience exceptional was the level of customer service we received from Thai. He is professional, courteous, friendly and great with follow through. We are extremely thankful for all his hard work and will definitely recommend him to family and friends.

Yvonne H.

Tom and Thai were both very easy to work with and quick to return all our emails and phone calls. We felt like they were there to help us every step of the way.
2017-03-06T10:59:37+00:00
Tom and Thai were both very easy to work with and quick to return all our emails and phone calls. We felt like they were there to help us every step of the way.

Samantha T. -Zillow

I am a first time homebuyer and had many questions. Thai was helpful and very responsive to all my questions and made me feel very comfortable. He was very clear in his requests and communication and it was a pleasure to work with him. Thanks Thai!
2017-05-04T08:43:55+00:00
I am a first time homebuyer and had many questions. Thai was helpful and very responsive to all my questions and made me feel very comfortable. He was very clear in his requests and communication and it was a pleasure to work with him. Thanks Thai!

Sylvia S.

Tom and Thai, especially Thai, were the absolute best! Always fast to answer my questions and keep me up to date.
2017-05-08T14:32:48+00:00
Tom and Thai, especially Thai, were the absolute best! Always fast to answer my questions and keep me up to date.