Tracy O'Donnell , MLO-982210

Senior Loan Officer

P. 253-234-2230

C. 206-310-2975

F. 253-234-2231

20425 72nd Ave S, Ste 210
Kent, WA 98032
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Tracy joined Mortgage Master in 2012, bringing twenty-five years of industry experience to our team. Her background includes everything from processing, to funding, closing, escrow, and of course, loan officer. She has also served in managerial roles in escrow, funding, shipping, and insuring departments. She is certified to teach Washington State Housing Finance Commission (WSHFC) and Realtor Clock Hour classes.

Tracy has earned the merit of “Senior Loan Officer” based on her vast experience. She is extremely versed in all of our loan programs, but especially enjoys first time homebuyers, rehab loans, and refinances.

She loves helping people navigate through the loan process, and certainly offers her clients first-hand knowledge of each step based not only on her experience as a loan officer, but having worked in nearly every department seen throughout the life of a mortgage transaction.

Outside of work, Tracy enjoys traveling back to her home state of Montana and spending time with her little dog Murphy, whom she actually received from a customer!

 

 

People Are Talking.

5 Stars

Charles B.

Tracy worked tirelessly to get this refi accomplished, even through errors from previous mortgage companies, she and her team never quit.
2016-02-16T10:37:47+00:00
Tracy worked tirelessly to get this refi accomplished, even through errors from previous mortgage companies, she and her team never quit.

Maria V.

From the beginning to end. Tracy went above and beyond to help us with the process. Tracy took the stress out of every situation we stumbled upon. And to this day, Tracy is still helping us with the transition.
2017-08-07T09:53:50+00:00
From the beginning to end. Tracy went above and beyond to help us with the process. Tracy took the stress out of every situation we stumbled upon. And to this day, Tracy is still helping us with the transition.

John K.

It was a very smooth process. The loan officer was so informed and did not hesitate to answer all questions i had. For every glitch we encountered in the process, she had just the perfect solution. I would highly recommend to intending homebuyer.
2016-05-09T08:32:43+00:00
It was a very smooth process. The loan officer was so informed and did not hesitate to answer all questions i had. For every glitch we encountered in the process, she had just the perfect solution. I would highly recommend to intending homebuyer.

Melina D.

My interaction with Tracy and Mortgage Master Services was wonderful. We were in excellent communication, I felt certain that she was doing everything she could to give us the right loan for a home. And the whole thing happened so FAST!
2016-03-07T09:58:04+00:00
My interaction with Tracy and Mortgage Master Services was wonderful. We were in excellent communication, I felt certain that she was doing everything she could to give us the right loan for a home. And the whole thing happened so FAST!

Sally B.

Tracy was so easy & fun to work with. We have heard how crazy & stressful this process can be & that was not our experience at all. We really appreciated her knowledge & enjoyed the process!
2016-04-25T09:06:17+00:00
Tracy was so easy & fun to work with. We have heard how crazy & stressful this process can be & that was not our experience at all. We really appreciated her knowledge & enjoyed the process!

Nicole V.

Tracy and her team at Mortgage Masters provided hands down the very best service and experience in helping me to both refi my first home and purchase my DREAM HOME! I am so grateful for Tracy's advocacy, guidance, and experience. She walked us through our obstacles and was there every step of the way. She is so smart and quick thinking - with over 3 decades experience in the industry, there is nobody more qualified to be your lender. I've already recommended friends and family to Tracy and will continue to do so. So grateful. Thank you, TRACY!!!
2017-08-07T09:37:18+00:00
Tracy and her team at Mortgage Masters provided hands down the very best service and experience in helping me to both refi my first home and purchase my DREAM HOME! I am so grateful for Tracy's advocacy, guidance, and experience. She walked us through our obstacles and was there every step of the way. She is so smart and quick thinking - with over 3 decades experience in the industry, there is nobody more qualified to be your lender. I've already recommended friends and family to Tracy and will continue to do so. So grateful. Thank you, TRACY!!!

Robbie C.

Thank you Tracy and your team for your assistance for making my first home-buying experience a smooth and positive one.
2016-06-16T14:55:35+00:00
Thank you Tracy and your team for your assistance for making my first home-buying experience a smooth and positive one.

Robert C.

In working with Tracy O'Donnell and Mortgage Masters it was clear that their business model is to educate their customers and be customer service oriented. Tracy is resourceful and researched different mortgage programs and options for me until we found the best program and options for my purchase. Mortgage Masters operates an honest and ethical business. I would certainly be a returning customer.
2016-08-31T12:48:56+00:00
In working with Tracy O'Donnell and Mortgage Masters it was clear that their business model is to educate their customers and be customer service oriented. Tracy is resourceful and researched different mortgage programs and options for me until we found the best program and options for my purchase. Mortgage Masters operates an honest and ethical business. I would certainly be a returning customer.

Chadwick S.

Tracy seemed to have my best interests in mind throughout the entire process. When we were 1 week from closing and I asked if we could move the closing date up 4 days Tracy didn't bat an eye. She got to work making it happen. Thank you to the entire team.
2016-05-31T08:34:21+00:00
Tracy seemed to have my best interests in mind throughout the entire process. When we were 1 week from closing and I asked if we could move the closing date up 4 days Tracy didn't bat an eye. She got to work making it happen. Thank you to the entire team.

Lorena S.

We are very pleased with all your help. It was a hard one but you helped us a lot with all your team. We felt very comfortable knowing that you were doing your best to help us. Thank you very much for all your help.
2016-05-16T09:47:10+00:00
We are very pleased with all your help. It was a hard one but you helped us a lot with all your team. We felt very comfortable knowing that you were doing your best to help us. Thank you very much for all your help.

Brian R.

I have used Tracy for three loans now and I have found her service to be consistently top notch. She is always on top of things that need to be done in a timely manner and I have always felt that she has had my back with regard to managing my loan with my best interests in mind. The entire process was a lot less stressful knowing that she was administrating things. Thank you Tracy!
2015-07-16T08:22:31+00:00
I have used Tracy for three loans now and I have found her service to be consistently top notch. She is always on top of things that need to be done in a timely manner and I have always felt that she has had my back with regard to managing my loan with my best interests in mind. The entire process was a lot less stressful knowing that she was administrating things. Thank you Tracy!

Katie J. -Merchant Circle

Everyone was so helpful and we enjoyed the experience.
2014-11-04T16:35:12+00:00
Everyone was so helpful and we enjoyed the experience.

Kristina M.

Tracy went above and beyond to help me finance my first home.
2016-11-28T11:20:02+00:00
Tracy went above and beyond to help me finance my first home.

Nick N.

Tracy was and still is a great person to help out on my refis. Thanks again, it's always fun to work with you!
2015-03-19T09:07:54+00:00
Tracy was and still is a great person to help out on my refis. Thanks again, it's always fun to work with you!

Kyle R.

I had a great experiencing working with Tracy. She was a very knowledgeable loan officer and made sure that we went over everything in detail. If I had any questions she was available to help clarify and elaborate, even in person, so that I knew what we were working with.
2016-08-22T10:04:01+00:00
I had a great experiencing working with Tracy. She was a very knowledgeable loan officer and made sure that we went over everything in detail. If I had any questions she was available to help clarify and elaborate, even in person, so that I knew what we were working with.

Rebecca C.A.

The transaction was a little tricky adding a third buyer to the P&S but Tracy always made time to meet with my clients at times and locations that were convenient for them. I know that my clients really appreciated Tracy's truly caring nature, knowledge & professionalism and her sincerity throughout the transaction!
2015-12-03T10:04:33+00:00
The transaction was a little tricky adding a third buyer to the P&S but Tracy always made time to meet with my clients at times and locations that were convenient for them. I know that my clients really appreciated Tracy's truly caring nature, knowledge & professionalism and her sincerity throughout the transaction!

Jennifer L.

I very much enjoyed working with Tracy on getting my home loan. She was extremely helpful in answering my questions and addressing any concerns.
2015-12-14T13:22:52+00:00
I very much enjoyed working with Tracy on getting my home loan. She was extremely helpful in answering my questions and addressing any concerns.

Rian G.

Tracy went above and beyond to handle every little bump in the road during the mortgage process. She was 100% dedicated and always ready to communicate with us what was going on. It was a huge help.
2015-12-14T13:25:33+00:00
Tracy went above and beyond to handle every little bump in the road during the mortgage process. She was 100% dedicated and always ready to communicate with us what was going on. It was a huge help.

Bethany C.

Tracy and everyone in her office went above and beyond the call of duty for us at every step of the process. We had some hiccups on our end, but Tracy was able to smooth everything over quickly. We highly recommend her and her team!
2015-12-14T13:40:36+00:00
Tracy and everyone in her office went above and beyond the call of duty for us at every step of the process. We had some hiccups on our end, but Tracy was able to smooth everything over quickly. We highly recommend her and her team!

Reid K.

This is the only experience I've ever had with buying a house. I've always heard horror stories about buying a home but I did not experience any problems. Information was well relate to me as well as instructions. This was a very smooth and easy process made possible by your team.
2016-01-19T10:01:07+00:00
This is the only experience I've ever had with buying a house. I've always heard horror stories about buying a home but I did not experience any problems. Information was well relate to me as well as instructions. This was a very smooth and easy process made possible by your team.

Greg H.

Tracy was hands down the best I worked with. She went beyond her job to help me and continued to offer help during the complete process. I can not thank her enough for making the purchase of my new home a great experience.
2017-05-30T11:17:51+00:00
Tracy was hands down the best I worked with. She went beyond her job to help me and continued to offer help during the complete process. I can not thank her enough for making the purchase of my new home a great experience.

Sandra E.

Tracy O'Donnell and the rest of the Mortgage Masters staff made this a seamless and positive experience. I highly recommend working with them. The process was communicated clearly every step of the way. This team exceeded our expectations and we are grateful to have worked with them. Thank you.
2017-07-18T17:26:22+00:00
Tracy O'Donnell and the rest of the Mortgage Masters staff made this a seamless and positive experience. I highly recommend working with them. The process was communicated clearly every step of the way. This team exceeded our expectations and we are grateful to have worked with them. Thank you.

Nick S.

Tracy was wonderful and accommodating. She first helped educate me on the process and then worked with me to find the right home even though we were working 200 miles apart. Wonderful and always in touch, I was ever feeling out of the loop or neglected.
2017-07-18T17:23:02+00:00
Tracy was wonderful and accommodating. She first helped educate me on the process and then worked with me to find the right home even though we were working 200 miles apart. Wonderful and always in touch, I was ever feeling out of the loop or neglected.