My experience was very stressful but Julie went above and beyond to make things go as smoothly as possible. She kept in contact with me through the process, sent me those funny presentation videos when I was stressed and overall just did excellent at making the process go smoothly as possible. I am very happy with the outcome and services from Mortgage Master.
Tom and his team did a fantastic job with our financing and I couldn’t be happier with their service. Tom was always available to take calls and answer questions and I would highly recommend he to my friends and family.
Tom and Thai were both very easy to work with and quick to return all our emails and phone calls. We felt like they were there to help us every step of the way.
I had some hesitation about switching mortgage brokers but in the end I’m glad that I did. Everyone at Mortgage Masters was very professional, hard working, and they made me feel like I was their only client. Any questions I had were answered completely and quickly and they made the whole process as pain free as possible. I would highly recommend them to anyone in the market.
We have used Mortgage Masters in the past. In each case John and his team provided us with excellent service and kept us informed during the entire process. We would not hesitated to use Mortgage Masters in the future. Very knowledgeable, professional and most importantly trust worthy.
I have only had the best experience with the Mortgage Masters group. We have refinanced with them before and just recently bought a home. With both experiences we have had nothing but A + customer service and the best of the best working with us making sure that we understand every step and have every question answered. Tom Norris and Thai Le are beyond exceptional with their knowledge base and customer service. Both would answer questions after business hours and always make sure that we felt good and understood every step of this very time consuming and stressful experience making it a very comfortable experience. I will refer anybody who is seeking these services to Mortgage Masters.
I was pleased with the service mainly because it was hassle free and able to close on time and I was kept up to date with the status on my loan.
Through a difficult and complicated loan process Lauren was not only professional and competent but we felt that she was an advocate for our family who would do anything in her power to get us the home we were looking for, including but not limited to working extra hours into the night and weekend and traveling to our home and workplace to take care of any needed tasks. We will whole heartedly recommend Lauren to anyone who is even considering getting a home loan.
Brandon and his team worked very hard to accomplish our end goal, to purchase & move into our newly built home in a timely fashion. We needed to orchestrate the selling of our original home, relocate 130 miles away to our purchasing home which was new construction & not completed yet and our loan budget was pushing the ceiling. All were challenges in their own way, but Brandon & Team come through in the time frame we needed.
The service that was provided to me by Gil and his associates was very positive. They were very professional and also assuring. They treated me like family which I appreciated as well. I would recommend Gil and Mortgage Masters to all that I know who are looking to buy a home. Thank you Gil and Mortgage Masters for all that you have done to give us a home.