Award

People Are Talking.

5 Stars
I moved a couple of boxes last night… :) I just wanted to drop a note and say “Thank You!”
Rhonda - both you and Janette have been awesome to deal with and so incredibly responsive.
The experience that I had with you contrasts highly against the experience with other lenders I have dealt with in my years….it’s just no comparison.
You guys are the best. Thanks again!
2015-04-14T08:59:25+00:00
I moved a couple of boxes last night… :) I just wanted to drop a note and say “Thank You!” Rhonda - both you and Janette have been awesome to deal with and so incredibly responsive. The experience that I had with you contrasts highly against the experience with other lenders I have dealt with in my years….it’s just no comparison. You guys are the best. Thanks again!
Tom was very pleasant and helpful. He returned calls promptly and answered all our questions never making us feel like we were an inconvenience or that our questions were silly. He truly gave an impression that he cared about our situation and was looking out for our best interest. I would highly recommend him.
2016-09-06T11:33:38+00:00
Tom was very pleasant and helpful. He returned calls promptly and answered all our questions never making us feel like we were an inconvenience or that our questions were silly. He truly gave an impression that he cared about our situation and was looking out for our best interest. I would highly recommend him.
Tom was fantastic to work with, this is the 3rd time our family has worked with Tom and I recommend him to every one I know. He answers all questions, returns calls, and is very thorough. Tom cares about his clients and finds the loan that is appropriate for his their needs.

Tom is our go to guy!
2017-06-29T14:13:24+00:00
Tom was fantastic to work with, this is the 3rd time our family has worked with Tom and I recommend him to every one I know. He answers all questions, returns calls, and is very thorough. Tom cares about his clients and finds the loan that is appropriate for his their needs. Tom is our go to guy!
The transition from working with "Kiel mortgage" to working with Laura's Home Loans was seamless. Nicole did a fantastic job of answering all our questions, whenever we had them. Information was always on time and accurate.
2018-07-02T17:33:28+00:00
The transition from working with "Kiel mortgage" to working with Laura's Home Loans was seamless. Nicole did a fantastic job of answering all our questions, whenever we had them. Information was always on time and accurate.
Thai provided a seamless process for refinancing our home. No surprises from Thai, he provided accurate info throughout the process and served as a great adviser. Strongly recommend Thai Le and Mortgage Master Service for any home purchase or refinance.
2016-12-05T11:32:32+00:00
Thai provided a seamless process for refinancing our home. No surprises from Thai, he provided accurate info throughout the process and served as a great adviser. Strongly recommend Thai Le and Mortgage Master Service for any home purchase or refinance.
While attaining our mortgage, we experienced the usual worries and hurdles that a typical couple might encounter. Throughout the process, our relationship with Lauren Sands was critical in our resilience. She saw us as people, was able to offer support at each step by explaining things and helping us overcome setbacks, and was patient with both us and our real estate agent. The others that worked on underwriting, appraisal, and documents were careful and we felt they had our best interest in mind. It has been almost thirty years since we had purchased a house, and we had only bought a home in the city. The special circumstances that come up when buying in the San Juan Islands, and the way that getting a loan has changed over the last few decades, felt a bit daunting to me. I always felt respected by the folks at Mortgage Master and Lauren's humor went a long way when I was tired of being a strong, responsible buyer.
2016-09-06T11:38:57+00:00
While attaining our mortgage, we experienced the usual worries and hurdles that a typical couple might encounter. Throughout the process, our relationship with Lauren Sands was critical in our resilience. She saw us as people, was able to offer support at each step by explaining things and helping us overcome setbacks, and was patient with both us and our real estate agent. The others that worked on underwriting, appraisal, and documents were careful and we felt they had our best interest in mind. It has been almost thirty years since we had purchased a house, and we had only bought a home in the city. The special circumstances that come up when buying in the San Juan Islands, and the way that getting a loan has changed over the last few decades, felt a bit daunting to me. I always felt respected by the folks at Mortgage Master and Lauren's humor went a long way when I was tired of being a strong, responsible buyer.
Brandon and his team were very professional and attentive to helping me every step of the way in buying my first home all on my own. I appreciate everything and making this a smooth transition.
2015-12-14T13:41:26+00:00
Brandon and his team were very professional and attentive to helping me every step of the way in buying my first home all on my own. I appreciate everything and making this a smooth transition.
Thank you Tracy and your team for your assistance for making my first home-buying experience a smooth and positive one.
2016-06-16T14:55:35+00:00
Thank you Tracy and your team for your assistance for making my first home-buying experience a smooth and positive one.
Monica and her team were more than great to us during our transaction. We didn't have a lot of time to make any mistakes but these ladies did an AWESOME job. If I forgot to send any documents they made sure they let me know right away. We closed in less than a month. There were days I didn't think we were gonna make it but Monica along with Dan our Agent kept us calm and on track.
2016-05-16T09:40:37+00:00
Monica and her team were more than great to us during our transaction. We didn't have a lot of time to make any mistakes but these ladies did an AWESOME job. If I forgot to send any documents they made sure they let me know right away. We closed in less than a month. There were days I didn't think we were gonna make it but Monica along with Dan our Agent kept us calm and on track.
I felt really trust full with my agent and I really appreciated the help of Thomas and his support.
2018-09-11T12:35:04+00:00
I felt really trust full with my agent and I really appreciated the help of Thomas and his support.
Jolee with Mortgage Master far exceeded the highest expectations I would have ever thought to have! She was very efficient and responsive. I definitely felt more like a friend than a client when Jolee was helping me understand what was going on throughout the whole process. We were able to close on our house in less time than I’d ever heard of or thought possible! I’m extremely grateful for my experience with Jolee and will highly recommend her to anyone looking for mortgage services!
2018-05-14T09:28:17+00:00
Jolee with Mortgage Master far exceeded the highest expectations I would have ever thought to have! She was very efficient and responsive. I definitely felt more like a friend than a client when Jolee was helping me understand what was going on throughout the whole process. We were able to close on our house in less time than I’d ever heard of or thought possible! I’m extremely grateful for my experience with Jolee and will highly recommend her to anyone looking for mortgage services!
Jolee makes things happen! She was on top of everything since day 1. We wouldn't have been able to buy our dream home without her. Thanks Jolee!
2017-08-24T09:55:38+00:00
Jolee makes things happen! She was on top of everything since day 1. We wouldn't have been able to buy our dream home without her. Thanks Jolee!
My experience with Michelle was wonderful! I attempted to work with a couple of loan officers in the past but never considered buying a home then. I inquired them about a federal housing loan, provided all documentation and the process halted in both cases because they couldn't get me approved. So I gave up trying to buy a house for a while until I learned about USDA loan. It turns out that I could have been approved for USDA a couple of years ago. I was very disappointed that those loan officers failed to tell me about other loan types that I can qualify for. Michelle was just pleasant to work with. She always promptly answered my questions and collected and processed documents in a timely manner. She actually tried, and succeeded, at closing the loan more than a week ahead of schedule. I would do another loan or refinance with her in the future.
2015-10-09T08:25:10+00:00
My experience with Michelle was wonderful! I attempted to work with a couple of loan officers in the past but never considered buying a home then. I inquired them about a federal housing loan, provided all documentation and the process halted in both cases because they couldn't get me approved. So I gave up trying to buy a house for a while until I learned about USDA loan. It turns out that I could have been approved for USDA a couple of years ago. I was very disappointed that those loan officers failed to tell me about other loan types that I can qualify for. Michelle was just pleasant to work with. She always promptly answered my questions and collected and processed documents in a timely manner. She actually tried, and succeeded, at closing the loan more than a week ahead of schedule. I would do another loan or refinance with her in the future.
Tom was great to work with. He always responded quickly to my questions and made sure I knew what to expect at each step of the process.
2018-04-26T13:33:42+00:00
Tom was great to work with. He always responded quickly to my questions and made sure I knew what to expect at each step of the process.
The entire team was great to work with. Thank you!
2015-06-03T07:59:21+00:00
The entire team was great to work with. Thank you!
I would recommend anyone to call Tom Boltz for any loan needs. He is the best!
2016-08-01T10:43:57+00:00
I would recommend anyone to call Tom Boltz for any loan needs. He is the best!
The process for sending information was very clear and easy. It might seem impersonal, but it was very convenient for me to not have to come into the office or drop anything off in person.
2019-01-15T12:07:35+00:00
The process for sending information was very clear and easy. It might seem impersonal, but it was very convenient for me to not have to come into the office or drop anything off in person.
Sam and the Mortgage Master's team worked very hard to close my loan and were in constant contact with me to provide updates. I recommend them 100%!
2016-05-09T08:24:53+00:00
Sam and the Mortgage Master's team worked very hard to close my loan and were in constant contact with me to provide updates. I recommend them 100%!
My husband did most of the business with the office staff but I know that from the very beginning when the company switched our case was handled very professionally by Nicole. The transition was very seamless on our end.
2018-05-29T11:41:07+00:00
My husband did most of the business with the office staff but I know that from the very beginning when the company switched our case was handled very professionally by Nicole. The transition was very seamless on our end.
Wonderful experience. Julie made this process so easy!
2018-02-20T12:50:06+00:00
Wonderful experience. Julie made this process so easy!