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5 Stars
The process worked like clockwork over a 10 month period from rehab loan through refinance to conventional. Excellent service and execution!
2014-12-11T09:12:51-08:00
The process worked like clockwork over a 10 month period from rehab loan through refinance to conventional. Excellent service and execution!
Working in the Real Estate Industry I have many Loan Officers to choose from. I chose Tom Boltz because he is a straight shooter, tells you right away if he can and can not do it. He and his staff are excellent to work with always available to answer and questions or concerns
2018-05-07T11:33:00-08:00
Working in the Real Estate Industry I have many Loan Officers to choose from. I chose Tom Boltz because he is a straight shooter, tells you right away if he can and can not do it. He and his staff are excellent to work with always available to answer and questions or concerns
I am a first time homebuyer and had many questions. Thai was helpful and very responsive to all my questions and made me feel very comfortable. He was very clear in his requests and communication and it was a pleasure to work with him. Thanks Thai!
2017-05-04T08:43:55-08:00
I am a first time homebuyer and had many questions. Thai was helpful and very responsive to all my questions and made me feel very comfortable. He was very clear in his requests and communication and it was a pleasure to work with him. Thanks Thai!
John Porter and Brenda were phenomenal in helping us refinance our home. They were knowledgeable, approachable, and very responsive. We felt supported throughout this process from start to finish and really appreciated the time and care they took to make sure we understood the process.
2015-07-23T10:36:17-08:00
John Porter and Brenda were phenomenal in helping us refinance our home. They were knowledgeable, approachable, and very responsive. We felt supported throughout this process from start to finish and really appreciated the time and care they took to make sure we understood the process.
It was very helpful to have experienced people help me out in this long process, they were all nice and helpful the entire time that I needed help.
2016-11-28T11:01:51-08:00
It was very helpful to have experienced people help me out in this long process, they were all nice and helpful the entire time that I needed help.
Very helpful and very, very nice people.They helped me (a computer impaired person) work through the the paperwork from Michigan for my beautiful little house in the state of Washington.
2015-04-10T11:00:31-08:00
Very helpful and very, very nice people.They helped me (a computer impaired person) work through the the paperwork from Michigan for my beautiful little house in the state of Washington.
Tom has done several mortgages for us and always delivers exactly as promised. Great communication through every step. Tom and his team make a complex process go smoothly every time.
2017-04-24T09:46:30-08:00
Tom has done several mortgages for us and always delivers exactly as promised. Great communication through every step. Tom and his team make a complex process go smoothly every time.
I'm very impressed by the level of expertise, and confidence inspiring service I received from Tom, and everyone else I dealt with at Mortgage Master. I have had quite a few mortgages and I have never felt better about it.
2016-09-19T10:52:51-08:00
I'm very impressed by the level of expertise, and confidence inspiring service I received from Tom, and everyone else I dealt with at Mortgage Master. I have had quite a few mortgages and I have never felt better about it.
Tom Boltz is amazing!

Tom was an absolute pleasure to work with. He listen to what I wanted and helped me get the right loan for that choice. He was always available to answer questions and give insight into the process. He was very straight forward and honest about all the little details.

In a short - He very much OVER DELIVERED!!!!!
2019-07-03T11:43:36-08:00
Tom Boltz is amazing! Tom was an absolute pleasure to work with. He listen to what I wanted and helped me get the right loan for that choice. He was always available to answer questions and give insight into the process. He was very straight forward and honest about all the little details. In a short - He very much OVER DELIVERED!!!!!
Working with John and his team was the most pleasant experience. His positive attitude and great spirit were infectious. It was always a positive interaction when talking with him or Brenda. You make a great team!
Thank you for all you did to make our experience of refinancing so wonderful.
2016-06-14T08:43:41-08:00
Working with John and his team was the most pleasant experience. His positive attitude and great spirit were infectious. It was always a positive interaction when talking with him or Brenda. You make a great team! Thank you for all you did to make our experience of refinancing so wonderful.
The Extra Mile

Thomas Boltz worked VERY hard to help us get the best loan possible!
Going through the mortgage process reminds me of going to the doctor or dentist for an extensive intervention. It’s necessary, but feels tedious and so invasive! Having said that, Tom was professional, patient and respectful. He explained each step of the process clearly. He was always easy to get in touch with in prompt fashion. We had some special circumstances (a special needs adult son) that put us at a disadvantage to get the optimal loan rate for our project. When our first idea did not work out, Tom went the extra mile to research every option and discovered a little known about loan designed for our specific scenario. This provided the same loan rate as any primary residence purchase, which saved us thousands of dollars! All of us were thrilled! We appreciated, very much, the diligent effort Tom made to explore every possibility!
2018-11-13T13:12:12-08:00
The Extra Mile Thomas Boltz worked VERY hard to help us get the best loan possible! Going through the mortgage process reminds me of going to the doctor or dentist for an extensive intervention. It’s necessary, but feels tedious and so invasive! Having said that, Tom was professional, patient and respectful. He explained each step of the process clearly. He was always easy to get in touch with in prompt fashion. We had some special circumstances (a special needs adult son) that put us at a disadvantage to get the optimal loan rate for our project. When our first idea did not work out, Tom went the extra mile to research every option and discovered a little known about loan designed for our specific scenario. This provided the same loan rate as any primary residence purchase, which saved us thousands of dollars! All of us were thrilled! We appreciated, very much, the diligent effort Tom made to explore every possibility!
We had the pleasure of working with David in order to obtain a mortgage for our first home. David is friendly and knowledgeable, and did an excellent job listening to our needs and guiding us every step of the way. All of our options were explained to us in a clear and comfortable manner, which we found to be very empowering. We got exactly the type of loan that was right for us, and are so appreciate to David for the heroic efforts he put into getting our loan closed on-time. We recommend him very highly and will certainly contact him again for our next mortgage.
2014-11-04T16:58:31-08:00
We had the pleasure of working with David in order to obtain a mortgage for our first home. David is friendly and knowledgeable, and did an excellent job listening to our needs and guiding us every step of the way. All of our options were explained to us in a clear and comfortable manner, which we found to be very empowering. We got exactly the type of loan that was right for us, and are so appreciate to David for the heroic efforts he put into getting our loan closed on-time. We recommend him very highly and will certainly contact him again for our next mortgage.
Brandon and his team went above and beyond with their service. I was completely informed throughout the entire process. Communication was clear and prompt, I couldn't have asked for a better team.
2016-04-18T08:10:39-08:00
Brandon and his team went above and beyond with their service. I was completely informed throughout the entire process. Communication was clear and prompt, I couldn't have asked for a better team.
Excellent service. Thomas and his team were very accommodating and patient with the changes we threw at them. From the beginning Thomas was straight forward and honest. He provided valuable information about credit and financing. He kept us informed from start to finish. Couldn't be happier with this experience. In the end we ended up with an excellent refi. Thank you to you and your team!
2016-11-10T12:45:26-08:00
Excellent service. Thomas and his team were very accommodating and patient with the changes we threw at them. From the beginning Thomas was straight forward and honest. He provided valuable information about credit and financing. He kept us informed from start to finish. Couldn't be happier with this experience. In the end we ended up with an excellent refi. Thank you to you and your team!
Would not go anywhere else for my Mortgage needs.
2013-10-03T21:41:19-08:00
Would not go anywhere else for my Mortgage needs.
Quick responding. Very quick to help with anything and everything. Very respectful and very informational. Helps answer any questions we had at any given time. Easy to talk to. The best experience I could have ever had buying my first home.
2017-08-22T10:40:19-08:00
Quick responding. Very quick to help with anything and everything. Very respectful and very informational. Helps answer any questions we had at any given time. Easy to talk to. The best experience I could have ever had buying my first home.
Marilyn and her team at Mortgage Master came into the picture a week after we put an offer down on our house. She and her team had to play catch up in order to meet the deadlines of the Purchase and Sale Agreement. She and her team did an outstanding job of providing thorough explanations of each step of the buying process; they were always on time, meeting deadlines; they cared about their clients; and they offered excellent customer service with timely emails, phone calls and follow up. I would recommend Mortgage Master to anyone who is buying a home. I loved the videos explaining the buying process! They were personalized and fun.
2017-12-04T11:28:47-08:00
Marilyn and her team at Mortgage Master came into the picture a week after we put an offer down on our house. She and her team had to play catch up in order to meet the deadlines of the Purchase and Sale Agreement. She and her team did an outstanding job of providing thorough explanations of each step of the buying process; they were always on time, meeting deadlines; they cared about their clients; and they offered excellent customer service with timely emails, phone calls and follow up. I would recommend Mortgage Master to anyone who is buying a home. I loved the videos explaining the buying process! They were personalized and fun.
Julie is very competent and knowledgeable when it comes to mortgages. I would recommend her to anyone who needs to refinance or for purchasing.
2014-12-18T13:25:10-08:00
Julie is very competent and knowledgeable when it comes to mortgages. I would recommend her to anyone who needs to refinance or for purchasing.
After having a hard time finding the right lender for our needs we found Chis at Windermere. He was great he got us our pre-qualification letter fast and even found our realtor Josh. He answered all of our questions and made us feel at ease through the whole process. I would recommend him and his company to everyone they were very helpful.
2016-09-20T15:39:04-08:00
After having a hard time finding the right lender for our needs we found Chis at Windermere. He was great he got us our pre-qualification letter fast and even found our realtor Josh. He answered all of our questions and made us feel at ease through the whole process. I would recommend him and his company to everyone they were very helpful.
AWESOME!!

Tom is awesome at his job! He is very knowledgeable, extremely responsive, and helpful. He gets to know you on a personal level, and he cares about you and your families well-being. He truly wants the best for you, not just a sale. He helped us prepare for our home purchase by improving our score to get the best possible rate for our purchase. He walked us through every step, and helped us make informed decisions in the sale and purchase of our homes. We never had trouble getting in touch with him, and he was in constant contact with our realtor too! He made our same day closing possible with his efficiency.
2018-03-30T12:09:46-08:00
AWESOME!! Tom is awesome at his job! He is very knowledgeable, extremely responsive, and helpful. He gets to know you on a personal level, and he cares about you and your families well-being. He truly wants the best for you, not just a sale. He helped us prepare for our home purchase by improving our score to get the best possible rate for our purchase. He walked us through every step, and helped us make informed decisions in the sale and purchase of our homes. We never had trouble getting in touch with him, and he was in constant contact with our realtor too! He made our same day closing possible with his efficiency.