Award

People Are Talking.

5 Stars
Julie was always quick to respond to our questions and needs. We appreciate her friendly professionalism.
2016-10-11T10:20:00+00:00
Julie was always quick to respond to our questions and needs. We appreciate her friendly professionalism.
I'm a first time homebuyer so I had a lot of questions and concerns. Gloria always made me feel comfortable to talk to her and explained everything that I asked.I will definitely come to her for any mortgage needs I have in the future.
2017-07-31T09:57:52+00:00
I'm a first time homebuyer so I had a lot of questions and concerns. Gloria always made me feel comfortable to talk to her and explained everything that I asked.I will definitely come to her for any mortgage needs I have in the future.
Chris was really great to work with. We were first time home buyers moving from out of state and a lot of things could have gone wrong. Chris explained things in terms we could understand and patiently answered all of our questions. He sat with us during the signing and has followed up since to make sure everything is ok. Thank you, Chris for easing our way and for the great housewarming gift.
2016-09-23T09:48:37+00:00
Chris was really great to work with. We were first time home buyers moving from out of state and a lot of things could have gone wrong. Chris explained things in terms we could understand and patiently answered all of our questions. He sat with us during the signing and has followed up since to make sure everything is ok. Thank you, Chris for easing our way and for the great housewarming gift.
It was a great and easy experience.
2016-06-06T08:44:45+00:00
It was a great and easy experience.
My interaction with Tracy and Mortgage Master Services was wonderful. We were in excellent communication, I felt certain that she was doing everything she could to give us the right loan for a home. And the whole thing happened so FAST!
2016-03-07T09:58:04+00:00
My interaction with Tracy and Mortgage Master Services was wonderful. We were in excellent communication, I felt certain that she was doing everything she could to give us the right loan for a home. And the whole thing happened so FAST!
I'm very impressed by the level of expertise, and confidence inspiring service I received from Tom, and everyone else I dealt with at Mortgage Master. I have had quite a few mortgages and I have never felt better about it.
2016-09-19T10:52:51+00:00
I'm very impressed by the level of expertise, and confidence inspiring service I received from Tom, and everyone else I dealt with at Mortgage Master. I have had quite a few mortgages and I have never felt better about it.
I am a first time homebuyer and had many questions. Thai was helpful and very responsive to all my questions and made me feel very comfortable. He was very clear in his requests and communication and it was a pleasure to work with him. Thanks Thai!
2017-05-04T08:43:55+00:00
I am a first time homebuyer and had many questions. Thai was helpful and very responsive to all my questions and made me feel very comfortable. He was very clear in his requests and communication and it was a pleasure to work with him. Thanks Thai!
Sean explained the process very well and answered all of my questions quickly. We had a great experience working with Sean and his team. I highly recommend him.
2016-11-10T12:41:23+00:00
Sean explained the process very well and answered all of my questions quickly. We had a great experience working with Sean and his team. I highly recommend him.
Marilyn and her team went above and beyond to get the financing setup for our home. Thanks!
2017-09-19T15:09:01+00:00
Marilyn and her team went above and beyond to get the financing setup for our home. Thanks!
Tom and his staff are amazing, they are quick, efficient and helpful. I got my original home loan with Tom and was happy with his work. We decided to refi and go with our credit union but it was a nightmare and was very difficult to get a hold of them. My husband called Tom and the rest is history. We just closed our refi and could not be happier with Tom's services. Thank you Tom!
2017-10-02T09:37:59+00:00
Tom and his staff are amazing, they are quick, efficient and helpful. I got my original home loan with Tom and was happy with his work. We decided to refi and go with our credit union but it was a nightmare and was very difficult to get a hold of them. My husband called Tom and the rest is history. We just closed our refi and could not be happier with Tom's services. Thank you Tom!
Thomas is hand down one of the best mortgage officers in the area, very quick and precise with what he needed, was very willing and able to do most everything electronically making things move very quickly, very professional and was able and ready to close almost two weeks early. I would recommend him to anyone, his expertise, experience and customer service is exactly why he is Puyallup's branch manager.
2018-11-01T11:24:16+00:00
Thomas is hand down one of the best mortgage officers in the area, very quick and precise with what he needed, was very willing and able to do most everything electronically making things move very quickly, very professional and was able and ready to close almost two weeks early. I would recommend him to anyone, his expertise, experience and customer service is exactly why he is Puyallup's branch manager.
A big THANK YOU, Lauren for all you did for all of us! Jake and Molly seem so happy and are claiming the house and property as theirs. We want to take you out to dinner sometime soon! I'm sure this would not have happened without you! You are AWESOME! Thanks again.
2016-02-29T10:35:57+00:00
A big THANK YOU, Lauren for all you did for all of us! Jake and Molly seem so happy and are claiming the house and property as theirs. We want to take you out to dinner sometime soon! I'm sure this would not have happened without you! You are AWESOME! Thanks again.
Tom and his staff consistently keep me updated on the steps of the process and answer any questions I might have.
2016-09-26T08:57:11+00:00
Tom and his staff consistently keep me updated on the steps of the process and answer any questions I might have.
Brian and his team continue to exceed my expectations for outstanding customer service for my clients. My clients always rave about their knowledge and how responsive and helpful they are!
2015-12-03T10:08:23+00:00
Brian and his team continue to exceed my expectations for outstanding customer service for my clients. My clients always rave about their knowledge and how responsive and helpful they are!
In working with Tracy O'Donnell and Mortgage Masters it was clear that their business model is to educate their customers and be customer service oriented. Tracy is resourceful and researched different mortgage programs and options for me until we found the best program and options for my purchase. Mortgage Masters operates an honest and ethical business. I would certainly be a returning customer.
2016-08-31T12:48:56+00:00
In working with Tracy O'Donnell and Mortgage Masters it was clear that their business model is to educate their customers and be customer service oriented. Tracy is resourceful and researched different mortgage programs and options for me until we found the best program and options for my purchase. Mortgage Masters operates an honest and ethical business. I would certainly be a returning customer.
Choosing to refinance or looking to purchase a home is such a big event, stressful and can be overwhelming. Marilyn was so reassuring we just knew we were in great hands and being well taken care of, and that our best interests were being looked after throughout the whole transaction. I highly recommend Mortgage Masters!
2018-06-11T16:47:30+00:00
Choosing to refinance or looking to purchase a home is such a big event, stressful and can be overwhelming. Marilyn was so reassuring we just knew we were in great hands and being well taken care of, and that our best interests were being looked after throughout the whole transaction. I highly recommend Mortgage Masters!
My wife and I were first time home buyers and knew little about the mortgage process, Tom was very personable and took the time to make sure we really understood all of the steps of the process. He was in contact with us regularly and always went above and beyond to address our questions/concerns. We look forward to working with Tom and his team again in the future!
2016-12-27T10:33:34+00:00
My wife and I were first time home buyers and knew little about the mortgage process, Tom was very personable and took the time to make sure we really understood all of the steps of the process. He was in contact with us regularly and always went above and beyond to address our questions/concerns. We look forward to working with Tom and his team again in the future!
Rick was our rock during a very tumultuous transaction during which we sold one house and bought another. Significant incompetence on the buyer's side of things almost killed the sale of our home and consequently the purchase of our dream home. Rick stepped in to assist as needed and was incredible support to us throughout the process. He even brought our moving crew pizza on moving day!! It is so refreshing to see someone like Rick, willing to go the extra mile; not to be recognized for it but because it was the right thing to do. We would NOT be living our dream if it were not for Rick's determination and diligence. There are no adequate words to express our gratitude. We will be forever grateful.
2015-12-14T13:42:20+00:00
Rick was our rock during a very tumultuous transaction during which we sold one house and bought another. Significant incompetence on the buyer's side of things almost killed the sale of our home and consequently the purchase of our dream home. Rick stepped in to assist as needed and was incredible support to us throughout the process. He even brought our moving crew pizza on moving day!! It is so refreshing to see someone like Rick, willing to go the extra mile; not to be recognized for it but because it was the right thing to do. We would NOT be living our dream if it were not for Rick's determination and diligence. There are no adequate words to express our gratitude. We will be forever grateful.
John Porter and Brenda were phenomenal in helping us refinance our home. They were knowledgeable, approachable, and very responsive. We felt supported throughout this process from start to finish and really appreciated the time and care they took to make sure we understood the process.
2015-07-23T10:36:17+00:00
John Porter and Brenda were phenomenal in helping us refinance our home. They were knowledgeable, approachable, and very responsive. We felt supported throughout this process from start to finish and really appreciated the time and care they took to make sure we understood the process.
John was highly recommended to me by a close friend who has VERY high standards. I entered the real estate market overwhelmed by bidding wars, multiple offers, well over the asking price, and the shortage of housing in the Seattle area. I felt like a deer in headlights. John got me prequalified in NO time and he really watched out for my interests during the buying process. Let’s face it, I was a nervous wreck because real estate is such a foreign field to me. Plus, this was the biggest financial transaction in my life to date. When it was time to make an offer, John was SO helpful letting me know what I could expect, and when, and he provided everything I needed to make my offer. Then his team patiently took me through the entire process. They were kind, helpful, efficient and conscientious. He was 1000% on my side and watched out for me during the transaction, which was EXACTLY what I needed. Without John’s decades of experience, this transaction would have never gotten off the ground. He’s got a GREAT sense of humor, promptly responds to phone calls and email messages, and knows what it takes to get a home purchase CLOSED ON TIME. I’m very fortunate to have had John’s experience on my side. I’d contact him again for a mortgage in a heartbeat.
2017-06-19T11:35:28+00:00
John was highly recommended to me by a close friend who has VERY high standards. I entered the real estate market overwhelmed by bidding wars, multiple offers, well over the asking price, and the shortage of housing in the Seattle area. I felt like a deer in headlights. John got me prequalified in NO time and he really watched out for my interests during the buying process. Let’s face it, I was a nervous wreck because real estate is such a foreign field to me. Plus, this was the biggest financial transaction in my life to date. When it was time to make an offer, John was SO helpful letting me know what I could expect, and when, and he provided everything I needed to make my offer. Then his team patiently took me through the entire process. They were kind, helpful, efficient and conscientious. He was 1000% on my side and watched out for me during the transaction, which was EXACTLY what I needed. Without John’s decades of experience, this transaction would have never gotten off the ground. He’s got a GREAT sense of humor, promptly responds to phone calls and email messages, and knows what it takes to get a home purchase CLOSED ON TIME. I’m very fortunate to have had John’s experience on my side. I’d contact him again for a mortgage in a heartbeat.