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5 Stars
Tom and his team worked really hard to get us the loan for our new house. Even our escrow person at signing told us our rate was one of the lowest they had seen in a long time.
2017-07-18T17:13:12-08:00
Tom and his team worked really hard to get us the loan for our new house. Even our escrow person at signing told us our rate was one of the lowest they had seen in a long time.
John was highly recommended to me by a close friend who has VERY high standards. I entered the real estate market overwhelmed by bidding wars, multiple offers, well over the asking price, and the shortage of housing in the Seattle area. I felt like a deer in headlights. John got me prequalified in NO time and he really watched out for my interests during the buying process. Let’s face it, I was a nervous wreck because real estate is such a foreign field to me. Plus, this was the biggest financial transaction in my life to date. When it was time to make an offer, John was SO helpful letting me know what I could expect, and when, and he provided everything I needed to make my offer. Then his team patiently took me through the entire process. They were kind, helpful, efficient and conscientious. He was 1000% on my side and watched out for me during the transaction, which was EXACTLY what I needed. Without John’s decades of experience, this transaction would have never gotten off the ground. He’s got a GREAT sense of humor, promptly responds to phone calls and email messages, and knows what it takes to get a home purchase CLOSED ON TIME. I’m very fortunate to have had John’s experience on my side. I’d contact him again for a mortgage in a heartbeat.
2017-06-19T11:35:28-08:00
John was highly recommended to me by a close friend who has VERY high standards. I entered the real estate market overwhelmed by bidding wars, multiple offers, well over the asking price, and the shortage of housing in the Seattle area. I felt like a deer in headlights. John got me prequalified in NO time and he really watched out for my interests during the buying process. Let’s face it, I was a nervous wreck because real estate is such a foreign field to me. Plus, this was the biggest financial transaction in my life to date. When it was time to make an offer, John was SO helpful letting me know what I could expect, and when, and he provided everything I needed to make my offer. Then his team patiently took me through the entire process. They were kind, helpful, efficient and conscientious. He was 1000% on my side and watched out for me during the transaction, which was EXACTLY what I needed. Without John’s decades of experience, this transaction would have never gotten off the ground. He’s got a GREAT sense of humor, promptly responds to phone calls and email messages, and knows what it takes to get a home purchase CLOSED ON TIME. I’m very fortunate to have had John’s experience on my side. I’d contact him again for a mortgage in a heartbeat.
Tom was really great to work with! Accessible, timely, accurate and kind. He earned my trust right away and it proved to be well placed. His office even sent a house warming gift...sugar cookies decorated as little houses and keys. Everything was perfect and I know if it hadn't been he would have fixed it right away!
2017-04-19T13:38:31-08:00
Tom was really great to work with! Accessible, timely, accurate and kind. He earned my trust right away and it proved to be well placed. His office even sent a house warming gift...sugar cookies decorated as little houses and keys. Everything was perfect and I know if it hadn't been he would have fixed it right away!
Everything was done in a timely efficient manner. Very Satisfied.
2016-02-08T11:09:00-08:00
Everything was done in a timely efficient manner. Very Satisfied.
Everyone that I dealt with was beyond amazing. Very attentive, courteous, and knowledgeable. They kept me in the loop at all times, and told me when it would be quiet as well. They helped me understand everything I was doing, and continued to follow up on how I was doing as well.
2014-10-08T13:21:04-08:00
Everyone that I dealt with was beyond amazing. Very attentive, courteous, and knowledgeable. They kept me in the loop at all times, and told me when it would be quiet as well. They helped me understand everything I was doing, and continued to follow up on how I was doing as well.
Jacquie went above and beyond on a daily basis.
2018-07-24T15:56:24-08:00
Jacquie went above and beyond on a daily basis.
Thanks for all the help, everything went well, and I got the help I needed all along the way.
2014-11-04T16:30:13-08:00
Thanks for all the help, everything went well, and I got the help I needed all along the way.
Our overall experience with Brenda and John was always professional, educational, and most importantly kind and open always to our concerns or questions. I would work with them again and recommend them to anyone. It was truly the nicest experience .
2016-06-20T11:23:04-08:00
Our overall experience with Brenda and John was always professional, educational, and most importantly kind and open always to our concerns or questions. I would work with them again and recommend them to anyone. It was truly the nicest experience .
The best part of the experience was Julie's availability. Julie was very approachable and easy to communicate with. She encouraged communication either through phone, email or text, and on weekends, which is particularly helpful for offers made on the weekend that require a custom pre-approval letter.
2016-03-07T10:00:50-08:00
The best part of the experience was Julie's availability. Julie was very approachable and easy to communicate with. She encouraged communication either through phone, email or text, and on weekends, which is particularly helpful for offers made on the weekend that require a custom pre-approval letter.
Tracy was hands down the best I worked with. She went beyond her job to help me and continued to offer help during the complete process. I can not thank her enough for making the purchase of my new home a great experience.
2017-05-30T11:17:51-08:00
Tracy was hands down the best I worked with. She went beyond her job to help me and continued to offer help during the complete process. I can not thank her enough for making the purchase of my new home a great experience.
For myself being a new home buyer Tom was very helpful. Tom kept me informed throughout the entire process.
2016-02-29T10:13:06-08:00
For myself being a new home buyer Tom was very helpful. Tom kept me informed throughout the entire process.
Julie was amazing, very professional and easy to communicate with. This was a great experience.
2016-12-12T10:16:30-08:00
Julie was amazing, very professional and easy to communicate with. This was a great experience.
It was a very smooth process. The loan officer was so informed and did not hesitate to answer all questions i had. For every glitch we encountered in the process, she had just the perfect solution. I would highly recommend to intending homebuyer.
2016-05-09T08:32:43-08:00
It was a very smooth process. The loan officer was so informed and did not hesitate to answer all questions i had. For every glitch we encountered in the process, she had just the perfect solution. I would highly recommend to intending homebuyer.
We have spent the last 60+ days working with Sean. I can't gush about him enough. He is extremely knowledgeable. Has the same values as us. He is very attentive, answering my calls immediately or returning them shortly after. This was a very complicated 203k rehab loan. Sean and his team are pros. I recommend him to everyone I come across needing a mortgage expert. Thank you Sean, you made this process as painless as possible! Not to mention putting up with my stress for the last 2 weeks.
2015-08-04T09:01:34-08:00
We have spent the last 60+ days working with Sean. I can't gush about him enough. He is extremely knowledgeable. Has the same values as us. He is very attentive, answering my calls immediately or returning them shortly after. This was a very complicated 203k rehab loan. Sean and his team are pros. I recommend him to everyone I come across needing a mortgage expert. Thank you Sean, you made this process as painless as possible! Not to mention putting up with my stress for the last 2 weeks.
Sean Reid and company did a wonderful job getting me into my home last year, 06/2015. I was leaving an apartment and needing to close on my home very quickly to avoid a new lease, they understood and helped expedite. All signing of loan docs was digital, communication was timely and Sean always responded to calls and emails very quickly.
He explained processes and terminology well so I understood every step.
He helped find the right financial package for my situation, was flexible and communicative. He even came by the house to visit and drop off a goody basket after I moved in! The personal touch was truly appreciated.
2016-06-16T08:35:57-08:00
Sean Reid and company did a wonderful job getting me into my home last year, 06/2015. I was leaving an apartment and needing to close on my home very quickly to avoid a new lease, they understood and helped expedite. All signing of loan docs was digital, communication was timely and Sean always responded to calls and emails very quickly. He explained processes and terminology well so I understood every step. He helped find the right financial package for my situation, was flexible and communicative. He even came by the house to visit and drop off a goody basket after I moved in! The personal touch was truly appreciated.
There's no doubt about it, Brian is the only one you should be utilizing for your next home loan, whether a purchase or refi, primary or investment property. He is extremely knowledgeable with the entire process start-to-finish as well as the latest regulations and requirements due to his decade plus experience as a lender. He also did a fantastic job of staying in communication through email/voice/text throughout the loan process. Aside from his professionalism and expertise, it doesn't hurt that he got us very competitive rates with minimal loan fees!!
2017-04-17T09:50:09-08:00
There's no doubt about it, Brian is the only one you should be utilizing for your next home loan, whether a purchase or refi, primary or investment property. He is extremely knowledgeable with the entire process start-to-finish as well as the latest regulations and requirements due to his decade plus experience as a lender. He also did a fantastic job of staying in communication through email/voice/text throughout the loan process. Aside from his professionalism and expertise, it doesn't hurt that he got us very competitive rates with minimal loan fees!!
Fast & Professional!

This is the second time we've used Tom at Mortgage Master, and he's been great both times! It always seems like with our luck, we have some strange scenario creep up on us in the buying process, but Tom has always been able to get our unique situations taken care of in a timely manner.

He's always in touch and gives us clear and concise updates on our loan status.

Thank you, Tom B!
2018-08-24T14:06:41-08:00
Fast & Professional! This is the second time we've used Tom at Mortgage Master, and he's been great both times! It always seems like with our luck, we have some strange scenario creep up on us in the buying process, but Tom has always been able to get our unique situations taken care of in a timely manner. He's always in touch and gives us clear and concise updates on our loan status. Thank you, Tom B!
Tom Norris is extremely knowledgeable in his craft. He patiently answered all of my questions, and answered many before I even knew what I was trying to ask him. As a first time VA home buyer his expertise was a huge comfort to my wife and I during an increadibly daunting process.
2017-08-10T15:32:06-08:00
Tom Norris is extremely knowledgeable in his craft. He patiently answered all of my questions, and answered many before I even knew what I was trying to ask him. As a first time VA home buyer his expertise was a huge comfort to my wife and I during an increadibly daunting process.
I was referred to Mortgage Master by a long time friend from Chicago who is in the same business. I wasn't sure of my options due to past circumstances, but John and his team laid out my options, kept me informed throughout the mortgage process, and in the end I was beyond satisfied with the outcome and loan program given. I couldn't be more thankful and happy with the excellent service that everyone at Mortgage Master has to offer. I highly recommend this company to all!
2016-08-29T08:52:21-08:00
I was referred to Mortgage Master by a long time friend from Chicago who is in the same business. I wasn't sure of my options due to past circumstances, but John and his team laid out my options, kept me informed throughout the mortgage process, and in the end I was beyond satisfied with the outcome and loan program given. I couldn't be more thankful and happy with the excellent service that everyone at Mortgage Master has to offer. I highly recommend this company to all!
Thank you for all of your help!
2014-11-07T15:12:48-08:00
Thank you for all of your help!