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5 Stars
Marilyn and her team at Mortgage Master came into the picture a week after we put an offer down on our house. She and her team had to play catch up in order to meet the deadlines of the Purchase and Sale Agreement. She and her team did an outstanding job of providing thorough explanations of each step of the buying process; they were always on time, meeting deadlines; they cared about their clients; and they offered excellent customer service with timely emails, phone calls and follow up. I would recommend Mortgage Master to anyone who is buying a home. I loved the videos explaining the buying process! They were personalized and fun.
2017-12-04T11:28:47+00:00
Marilyn and her team at Mortgage Master came into the picture a week after we put an offer down on our house. She and her team had to play catch up in order to meet the deadlines of the Purchase and Sale Agreement. She and her team did an outstanding job of providing thorough explanations of each step of the buying process; they were always on time, meeting deadlines; they cared about their clients; and they offered excellent customer service with timely emails, phone calls and follow up. I would recommend Mortgage Master to anyone who is buying a home. I loved the videos explaining the buying process! They were personalized and fun.
Julie is a top notch professional who made the loan process simple and efficient.
2017-06-06T09:48:01+00:00
Julie is a top notch professional who made the loan process simple and efficient.
Tom and his staff consistently keep me updated on the steps of the process and answer any questions I might have.
2016-09-26T08:57:11+00:00
Tom and his staff consistently keep me updated on the steps of the process and answer any questions I might have.
Lauren is professional, knowledgeable and a pleasure to work with. She guided us step by step through a refi for our Seattle condo and made the whole process smooth and straightforward. I recommend her unequivocally!
2016-01-26T14:50:29+00:00
Lauren is professional, knowledgeable and a pleasure to work with. She guided us step by step through a refi for our Seattle condo and made the whole process smooth and straightforward. I recommend her unequivocally!
I had he best, quickest experience buying my first home.
2017-06-12T11:37:30+00:00
I had he best, quickest experience buying my first home.
Ryan and Bailey were friendly and helpful every step of the way during our refinance process. They kept us updated and were positive continually and we could not have been happier with their entire team effort.
2016-01-12T09:43:15+00:00
Ryan and Bailey were friendly and helpful every step of the way during our refinance process. They kept us updated and were positive continually and we could not have been happier with their entire team effort.
Danielle was a pleasure to work with. Her calm demeanor was very helpful during this stressful process. Danielle was very professional and so was her branch manager Heidi. Loved working with them.
2018-05-07T11:30:57+00:00
Danielle was a pleasure to work with. Her calm demeanor was very helpful during this stressful process. Danielle was very professional and so was her branch manager Heidi. Loved working with them.
It was very helpful to have experienced people help me out in this long process, they were all nice and helpful the entire time that I needed help.
2016-11-28T11:01:51+00:00
It was very helpful to have experienced people help me out in this long process, they were all nice and helpful the entire time that I needed help.
My experience working with Brian & Diana was amazing. What a great team they make together. I really appreciate all of the hard work put in to make my first home purchase a great experience. I have already recommended them to friends & will continue to do so! Thank you again for everything!
2016-04-04T08:56:49+00:00
My experience working with Brian & Diana was amazing. What a great team they make together. I really appreciate all of the hard work put in to make my first home purchase a great experience. I have already recommended them to friends & will continue to do so! Thank you again for everything!
Michelle was great to work with and was always available to give us options and answers to all our questions and concerns. We ran into a couple problems as most people do and she worked hard to make sure we got everything we were promised.
2018-08-20T15:24:53+00:00
Michelle was great to work with and was always available to give us options and answers to all our questions and concerns. We ran into a couple problems as most people do and she worked hard to make sure we got everything we were promised.
Julie is great, very knowledgeable about the home buying process. She was there for us every step of the way! Thank you so much!
2018-02-20T12:50:39+00:00
Julie is great, very knowledgeable about the home buying process. She was there for us every step of the way! Thank you so much!
I feel that Diana Brown was wonderful in getting everything together and kept the stress to a minimum! Wonderful customer service! She really had the right things to say when things were getting a little bumpy.
2016-07-25T10:22:21+00:00
I feel that Diana Brown was wonderful in getting everything together and kept the stress to a minimum! Wonderful customer service! She really had the right things to say when things were getting a little bumpy.
I just wanted to thank you for all of your assistance with purchasing a house. It went very smoothly, and I appreciate everything. I will not hesitate to recommend you should I know someone in the market for a mortgage.
2016-02-11T12:39:45+00:00
I just wanted to thank you for all of your assistance with purchasing a house. It went very smoothly, and I appreciate everything. I will not hesitate to recommend you should I know someone in the market for a mortgage.
I want to thank you, Janette and Jon both for helping make our first home buying process surprisingly pleasant. I was expecting this to be rather awful but you two were great to work with and Kevin and I appreciate all the work you've done. We received great communication and a high level of service which appears to be a dying art these days. So thank you for make the process quick and easy, we've really enjoyed working with you.
2015-07-02T15:12:32+00:00
I want to thank you, Janette and Jon both for helping make our first home buying process surprisingly pleasant. I was expecting this to be rather awful but you two were great to work with and Kevin and I appreciate all the work you've done. We received great communication and a high level of service which appears to be a dying art these days. So thank you for make the process quick and easy, we've really enjoyed working with you.
Where to begin?

Rhonda, and her team, are so incredibly knowledgeable and forthright that you’ll notice an incredibly high level of service from day one. They’re available, smart, quick, seamless, and so supportive in requests and options.

We used them in our most recent purchase and Rhonda worked through different options and approaches, got the pre-approval sorted out right away, so that my wife and I could work through the shopping side of the real estate equation. Rhonda and team worked closely with our agent and there was never a hiccup in communication. Just excellent every day, every offer (there were many), without hesitation.

In all of my service dealings, even outside of purchasing a home, I rank Rhonda and her team the highest marks. Truly excellent.

There are literally dozens and dozens of Mortgage Brokers in the Seattle area. If you need help deciding, just trust me, Rhonda and her team need to be on your short list. The purchase process is stressful enough; why would you allow the finance side be stressful too? Go with them and take some solace that you’re in safe hands
2016-04-21T12:56:19+00:00
Where to begin? Rhonda, and her team, are so incredibly knowledgeable and forthright that you’ll notice an incredibly high level of service from day one. They’re available, smart, quick, seamless, and so supportive in requests and options. We used them in our most recent purchase and Rhonda worked through different options and approaches, got the pre-approval sorted out right away, so that my wife and I could work through the shopping side of the real estate equation. Rhonda and team worked closely with our agent and there was never a hiccup in communication. Just excellent every day, every offer (there were many), without hesitation. In all of my service dealings, even outside of purchasing a home, I rank Rhonda and her team the highest marks. Truly excellent. There are literally dozens and dozens of Mortgage Brokers in the Seattle area. If you need help deciding, just trust me, Rhonda and her team need to be on your short list. The purchase process is stressful enough; why would you allow the finance side be stressful too? Go with them and take some solace that you’re in safe hands
Tom helped out since day one. He had answers to all of my questions and answered the phone every time I called. His team was perfect and made the process painless. Also closed in a couple of weeks which was a lot faster than expected. Highly Recommended.
2018-10-29T14:27:28+00:00
Tom helped out since day one. He had answers to all of my questions and answered the phone every time I called. His team was perfect and made the process painless. Also closed in a couple of weeks which was a lot faster than expected. Highly Recommended.
Tracy and everyone in her office went above and beyond the call of duty for us at every step of the process. We had some hiccups on our end, but Tracy was able to smooth everything over quickly. We highly recommend her and her team!
2015-12-14T13:40:36+00:00
Tracy and everyone in her office went above and beyond the call of duty for us at every step of the process. We had some hiccups on our end, but Tracy was able to smooth everything over quickly. We highly recommend her and her team!
Fantastic- Would absolutely recommend!

I had a great time working with Michelle, she made my first time home buying experience a breeze. Professional and timely team that caters directly to your needs. Held my hand the whole way through and helped me really understand the process. I would absolutely recommend!! Thanks Michelle and Mortgage Master!
2018-03-21T09:31:44+00:00
Fantastic- Would absolutely recommend! I had a great time working with Michelle, she made my first time home buying experience a breeze. Professional and timely team that caters directly to your needs. Held my hand the whole way through and helped me really understand the process. I would absolutely recommend!! Thanks Michelle and Mortgage Master!
Howard went above and beyond to work through a drawn out closing. We were not able to close before our out of country vacation but Howard FedExed documents twice to keep the process moving forward. Thank you for your diligence.
2016-07-18T10:55:51+00:00
Howard went above and beyond to work through a drawn out closing. We were not able to close before our out of country vacation but Howard FedExed documents twice to keep the process moving forward. Thank you for your diligence.
Thank you so much! You guys have been tremendous help in getting our first home! You help navigate our loan with breeze! We looking forward to continue doing business with you.
2014-10-08T13:39:36+00:00
Thank you so much! You guys have been tremendous help in getting our first home! You help navigate our loan with breeze! We looking forward to continue doing business with you.