One word – EASY
Tom made the entire process very easy! He is on top of everything for you, very quick with responding to email, text, or phone calls, and puts in the time to make sure you know what you are getting yourself into. I was referred to Tom by a close friend and I would definitely refer Tom to anyone looking into buying a house or any of your home finance needs.
The Extra Mile
Thomas Boltz worked VERY hard to help us get the best loan possible!
Going through the mortgage process reminds me of going to the doctor or dentist for an extensive intervention. It’s necessary, but feels tedious and so invasive! Having said that, Tom was professional, patient and respectful. He explained each step of the process clearly. He was always easy to get in touch with in prompt fashion. We had some special circumstances (a special needs adult son) that put us at a disadvantage to get the optimal loan rate for our project. When our first idea did not work out, Tom went the extra mile to research every option and discovered a little known about loan designed for our specific scenario. This provided the same loan rate as any primary residence purchase, which saved us thousands of dollars! All of us were thrilled! We appreciated, very much, the diligent effort Tom made to explore every possibility!
Kristy B. -Zillow
Our lender was amazing and so helpful. She made our dreams of buying/owning a home come true! She worked with us, letting us know what we needed to do in order to qualify in purchasing our first home!
Chris F. -Zillow
Teresa at Mortgage Master is AMAZING!
Teresa was so wonderful to work with! She explained the whole process, was available to answer questions when needed, and made everything seamless. Not only did she get us into a loan program that worked perfectly for us, but she preped us so well that we were able to close on our house a week earlier then planned. I highly recommend using Teresa!
William V. -Zillow
Working with Jolee was an awesome experience. We really appreciated her attention to detail and willingness to help us understand the home buying process. We are very pleased with Jolee and her team, they always had our best interest in mind. Thank you for all of your hard work!
Donald R. -Zillow
Thomas is hand down one of the best mortgage officers in the area, very quick and precise with what he needed, was very willing and able to do most everything electronically making things move very quickly, very professional and was able and ready to close almost two weeks early. I would recommend him to anyone, his expertise, experience and customer service is exactly why he is Puyallup’s branch manager.
Bryan H. -Zillow
Tom helped out since day one. He had answers to all of my questions and answered the phone every time I called. His team was perfect and made the process painless. Also closed in a couple of weeks which was a lot faster than expected. Highly Recommended.
I had minimum worries, the level of expertise is amazing, it was a great experience.
It was a long journey to finally find the right house and Julie was very patient and always eager to answer my questions and address any concerns. Very happy with Julie’s knowledge and assistance.
From beginning to the end I felt like I was in good hands. I felt comfortable and whole process made me feel at ease instead of stress. They went above and beyond to get the process done.