Fastest Close Ever!!
I was introduced to Tom Boltz through a coworker who has been friends with Tom for several years. Although I suspected that Tom would be a decent guy (because my coworker would not have led me astray), Tom exceeded my expectations from day one. He was knowledgeable, responsive, highly professional, transparent and courteous (all of the things one would look for in someone handling an important transaction such as a refinance). He encouraged me to shop around and even advised me on what to look out for with other lenders, and that was ultimately how he gained my trust. Quite frankly, the most impressive thing about my experience with Tom was the speed at which we were able to close. I chatted with him about rates one day, blinked and then we closed (well in advance of the already favorable timeline he had promised). Wish I were ready to execute another transaction just so I could work with him again 🙂. Trust me – Tom will take care of you so I’d highly recommend you work with him if you have the opportunity!
Thomas was so easy to work with and very quick to respond. He was always readily available and kept us updated through your the process. We needed a fast close and he got it done!
Lauren is amazing!
Lauren Sands has worked quickly and efficiently to help us buy our first home two years ago, and again helped now to refinance the house and help us pay off our car loan through this refinancing, which ended up saving us $400 a month! She is professional, has a great attitude and holds your hand if you need it throughout the whole process!
Best Refi Experience Ever
Tommy Boltz provided top-notch customer service to make what can be a laborious process rather easy. He proactively communicated to me to ensure all documents were submitted in a timely fashion on my end, kept me abreast of next steps in the process and answered all of my questions immediately. I give Tommy 5 stars for his follow though and professionalism.
Tom was simply professional and on top of it all! Gave us all kinds of options and made the whole process as smooth as can be! I highly recommend working with Thomas and plan to again if the need arises!!
Best loan experience ever!
Mr. Boltz represents his company well. He is quick to respond, communicates thoroughly and offers professional insight that makes a difference. There is no question he is an expert in his field. Be prepared to move fast and be amazed.
More than 100% pleased
Let me just say Michaela at Kiel Mortgage is an awesome person to work with and we are more than 100% pleased with our service from her.
Michaela is fantastic! Responded very quickly to all of my many questions.
Michaela was very helpful and professional with her service. She stayed on top of everything and kept us well informed of the process and we were very pleased with her service.
I have been working with your company for many years and several loans. You make it very easy to get the loans done and your customer service is outstanding. Thank you all so much and I would not hesitate to recommend you to friends, which I have done several times. May God bless all of you.