I can say for certain that for as stressful as the mortgage process can be, I don't believe I could have had a better guidance counselor through the process. I was constantly educated, coached and comforted through the good and bad parts of the process. I feel like Lauren went above and beyond her duties and was open to answering questions any time of day. She was also nice enough to meet with me and make the document signing process easy to follow and understand. I am forever grateful for her personalized service and passion for getting me a loan that worked for me. The cookies were also a nice touch!