From start to finish, my Michaela was professional, responsive and super helpful. This is my second home refinance through Kiel and I'm glad I did. When I started this process I reached out to three companies, including Kiel. Rates were moving up and down a bit during the first two months. While the other two companies dropped their level of interest, Michaela monitored rates for me and provided weekly updates. The level of service wasn't even close with the other two companies. Great work and thanks for keeping your eye on your customer's needs.
Michael S. - Post Close Survey