Anyone who has gone through the mortgage process while purchasing a home knows it can be a harrowing experience. We have had some good and some were just awful. We moved to the Kent - Covington area from out of state and not be familiar with the local banks or mortgage companies we turned to our realtor for advice. He recommended Jon Dillingham of Mortgage Master. We were certainly happy we took his advice. We spoke to Jon on the phone where he pre-qualified us so we could go house shopping. He sent the pre-qulification document directly to our realtor. Once we did find a house and wrote an offer Jon and our realtor worked together along with escrow to make the purchasing process easy. Jon and his team of mortgage professionals kept us informed the entire time so there were no surprises. It definitely was the most pleasant and painless mortgage processes we have been through in a very long time. We would most highly recommend Jon Dillingham and his team for your next mortgage.