Rhonda and her entire team helped to make our refinance quick and painless and I would recommend them to anyone seeking any kind of loan. Whenever we had a question Rhonda was there to answer – often within minutes. Two notable encounters included a response at about 10pm and another during her vacation! Besides keeping us posted on options and mandatory details such as signatures and other time-sensitive documentation, Rhonda also explained the complexities of the mortgage world in easy to follow steps and with careful attention to detail and tons of patience. One of our favorite features – I think this is when we started calling her a rock star – was when several options were sent to us with audio/video explanations of what it all meant! That was cool! Anyway, our loan closed on time – despite the fact that it happened over Christmas and with us 500 miles away in Southern Oregon. If you are looking for a team you can trust with such a life changing event like a real estate transaction, Rhonda Porter and her A-Team at Mortgage Masters are the best!