Mortgage Masters was recommended to us by a friend. We applied and found out we couldn't start our mortgage process for another couple of months. Our fault, not theirs. As soon as we could we reapplied and were able to get start right away. Michael Hovey was very informative and let us know exactly what documents were needed and provided and easy way of sending them. We lived much further away from his office. The distance worried me but it was all very easy. We hit some snags with the loan company but Michael and Danielle were very professional and quick to take care of the issue (said issue was not due to myself or Mortgage Masters) and we were able to close on our home in a fairly quick time frame.