My situation was complicated and Gina went above and beyond to try to make my refinance happen.
Knowledge of the industry and the process, great communication skills, staying on top of every detail and going above and beyond expectations only partially exemplify how Gina handles a transaction. I highly recommend her and will definitely use her in a heartbeat when the opportunity arises again.
Mike was very professional and always responded in a timely manner to any questions we had. Recommended to co-workers and family. His level of service is excellent.
Lauren is the best!
Lauren is a friend and my one and only Loan Officer! She refinanced my old home and when I sold it, helped the buyers with their financing. Most recently she helped me buy my*new* home. It’s always a smooth experience and I highly recommend her!
Lauren is very professional, she make clear all the information and answer all the questions with detail easy to understand, she is the best.
Love Tom and his team!
I’ve only had the best experiences with Tom and his team at Mortgage Masters. Tom is personable and makes you so comfortable with the huge decision to purchase a house. Love him! Trust him! Highly recommend using him and his team.
The Best Experience
We have refinanced before and by far this was the easiest and fastest experience we’ve had. Tom was so easy to work with and kept us in the loop the whole time. We knew everything going on with our loan at all times. He answered all our questions and always responded quickly. Both my husband and I have worked in service industries and Tom gave us a 5 star experience. I will be recommending him to our friends and family for sure. Thank You Tom
Lauren is amazing and makes absolutely sure that the process is as painless as possible. She is extremely attentive to detail and has a vast knowledge of what is needed for a successful closing.
We absolutely loved working with Robin. She is knowledgeable, patience and one of the nicest people I have ever known. The process was clean and easy. And so Thankful to have gone thru Kiel Mortgage
Great Customer Service
Answered all our questions promptly with accuracy. very professional. Kiel mortgage should start a side business on teaching customer service! Robin Kossian was fantastic and pleasure to do business with. I will not hesitate to use this service again. in the meantime I will be telling anyone and everyone that’s in need of mortgage service to call that Kiel jingle!! It is truly for what’s at stake, something you need to Experience. Thank you for the opportunity.
Great Customer Service
Robin was a complete professional throughout the entire process. Robin exemplifies what true customer service should look like. Robin had excellent communication even late into the evening off hours at times. Robin always returned our calls and answered our questions quick and accurate. I would highly recommend her to anyone!