We absolutely loved working with Robin. She is knowledgeable, patience and one of the nicest people I have ever known. The process was clean and easy. And so Thankful to have gone thru Kiel Mortgage
Great Customer Service
Answered all our questions promptly with accuracy. very professional. Kiel mortgage should start a side business on teaching customer service! Robin Kossian was fantastic and pleasure to do business with. I will not hesitate to use this service again. in the meantime I will be telling anyone and everyone that’s in need of mortgage service to call that Kiel jingle!! It is truly for what’s at stake, something you need to Experience. Thank you for the opportunity.
Great Customer Service
Robin was a complete professional throughout the entire process. Robin exemplifies what true customer service should look like. Robin had excellent communication even late into the evening off hours at times. Robin always returned our calls and answered our questions quick and accurate. I would highly recommend her to anyone!
Robyn was amazing to work with. She was knowledgeable, kind, easy to work with and super responsive. I would (and already have!) recommended Robyn to my friends.
Robin made refinancing a very simple task in a very challenging time. Everything was remote and everything was super smooth.
Robin and her team were wonderful, very patient with all of our questions. Friendly and great to work with. Couldn’t have had better service.
Robin was wonderful at making process seem so smooth & painless. She was very prompt to respond & always joyful!
knowledgeable and Committed
Thomas and company have been amazing in helping my wife and I buy our first house. He went above and beyond when answering questions and explaining next steps in the process. Thomas would even answer our calls after hours! Thanks for your help, Thomas!
Thomas helped us smoothly get into our first home and was super patient with us. He is very knowledgeable and we will be referring him to our friends and family.
Have already recommended her to friends!
Gina was great to work with during my refinance this year. She effectively communicated each step we were taking, giving me the updates I needed, and helped move the process along quickly. I would highly recommend working with her and Mortgage Masters. I recommended her to a friend, and her loan closed the same time mine did!