Tom Norris and Thai Le did a great job! Very pleased with their service. They were very patient and kind in answering questions and guiding through the process of the refinance. We recommend them highly.
Colleen B. -FourSquare
Marilyn made this process so easy and painless! She expedited the closing as always a great person to work with!
Katie J. -Merchant Circle
Everyone was so helpful and we enjoyed the experience.
As a first-time home buyer, the entire process can be overwhelming and quite scary at times, so I’m glad we were went to our friend Brian Nguyen at 1st Security Financial. Brian and Thai are true professionals. They are honest, good communicators, and genuinely care about us, which is what you should be looking for in any business relationship. They went above and beyond for us.
Thanks for all the help, everything went well, and I got the help I needed all along the way.
Bill C. -DexKnows
I could not ask for more in a loan officer.
Tom Boltz and I have done business together for quite some time and I highly recommend him as a loan officer. His work ethic, service to our mutual customers and professionalism are all excellent. In addition to being knowledgeable about his own domain he’s been a good source of referrals when the occasional request falls outside of his own business model. Perhaps most important to me is how someone responds as the inevitable glitch occurs. Tom steps up to the plate and gets it handled without excuses or complaints. He does a great job, day in and day out, and never takes anyone’s ongoing business for granted. As a Realtor needing a solid and dependable team to care for my clients, I could not ask for more in a loan officer.
Andrew B. -Yelp
Working with Tom was great. As a first time buyer, he and his team made the process easy and smooth. They also made everything easy to understand with the buying process. Tom even sent me videos any time the process went to the next stage, explaining the stage and what went on during that process. Tom was easy to get in contact with and took all my documents electronically which made the process even easier. Tom made himself available when my work schedule wasn’t as open. Working with Tom and his team was a great experience.
Dave W. -GooglePlus
Julie is back in the Mortgage game and Mortgage Master has great resources to get you the loan you need. Julie Johnson is located in Kent and knows all the new lending programs available. I did a few loans with a local bank and, WOW Julie Johnson can do so much more. Give her a try!
Albert A. -DexKnows
Tom Norris and Thai Le, were both extremely helpful and patient. Helping us through out the loan application process.
Just an incredibly helpful team, Rhonda, Janette and Debbie were all awesome. Right from the start they were straightforward to deal with, clear and concise in their communication and a total pleasure to work with. Every time I called I would get straight through to them, no leaving messages and wondering when I’d hear back. Emails were replied to in a matter of minutes, with simple and effective communication, friendliness, and a sense of humor!
Best experience ever for a refi and a vacation home purchase.