The Extra Mile Thomas Boltz worked VERY hard to help us get the best loan possible! Going through the mortgage process reminds me of going to the doctor or dentist for an extensive intervention. It’s necessary, but feels tedious and so invasive! Having said that, Tom was professional, patient and respectful. He explained each step of the process clearly. He was always easy to get in touch with in prompt fashion. We had some special circumstances (a special needs adult son) that put us at a disadvantage to get the optimal loan rate for our project. When our first idea did not work out, Tom went the extra mile to research every option and discovered a little known about loan designed for our specific scenario. This provided the same loan rate as any primary residence purchase, which saved us thousands of dollars! All of us were thrilled! We appreciated, very much, the diligent effort Tom made to explore every possibility!