Thai and Tom were helpful, informative, and responsive. I was able to get a same day response nearly every time I had a question and they were especially attentive to time sensitive issues. I am so glad we decided to go with Mortgage Master for our home loan. As a first time home buyer I was nervous when choosing a loan package, Tom helped me feel more confident about my decisions and answered all of my questions. I couldn't be happier with my rate or my new home!